About Communication Strategies

Diane St. John founded Communication Strategies in 1988 as a way to put her strategic planning and communication experience to work helping business and communication leaders. Over 25 years she has helped leaders effectively merge cultures, employees and middle managers understand corporate values and strategies and all employees understand, value and use their employee benefits. She also has coordinated internal communication assessments, offering conclusions and recommendations for improvement.

Brief Overview of Diane St. John’s Career

COMMUNICATION STRATEGIES, Charlotte, NC – 1988 to Present
Founder and Lead Consultant

  • Listens to leaders and advises on communication strategies to achieve goals
  • Develops strategies to help leaders explain policies and programs
  • Writes and edits materials to help leaders share vision, values and strategies
  • Helps communication staff to plan, implement and evaluate projects

Epley Associates, Charlotte, NC – 1985 to 1988
Senior Account Group Manager

  • Directed and coached team to provide services to a variety of clients
  • Advised executives on messages and media for internal and external audiences
  • Helped business leaders understand and communicate with stakeholders

The Charlotte Observer, Charlotte, NC – 1983 to 1985 
Business Writer

  • Developed knowledge and contacts in management and technology industries
  • Researched, reported and wrote 5-10 stories each week for business section
  • Stayed current on emerging business trends and issues and key sources

GTE Public Affairs – 1975 to 1983
Senior Public Affairs Representative

  • Developed strategic communication plans to support business goals
  • Collaborated with various functions to anticipate issues and develop plans
  • Wrote internal and external speeches and articles for company executives

Journalist – 1969 to 1975
Staff writer for three media

  • City Desk reporter for the Charlotte (NC) Observer, feature writer for the Lansing (MI) State Journal and staff writer for Florida Trend Magazine

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